bd98 Privacy Policy

At bd98, we understand that your privacy is important. This Privacy Policy explains what personal data we collect from users of our platform, why we collect it, how we store and process it, and the rights you hold as a user. By creating an account or continuing to use the bd98 platform, you acknowledge that you have read, understood, and agreed to the terms set out in this document.

This policy applies to all services offered by bd98, including cricket betting, live casino games, slots, crash games, and any other products available on our website. We may update this policy from time to time, and any material changes will be communicated to registered users. We encourage you to review this page periodically.

When you register and use bd98, we may collect the following categories of personal data:

• Identity information: full name, date of birth, nationality, and government-issued ID details submitted for account verification (KYC).
• Contact information: email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial data: transaction history, জমা and উত্তোলন records, payment method details (bKash, Nagad, Rocket, Visa, Mastercard — no full card numbers are stored).
• Technical data: IP address, device type, browser version, operating system, and session logs.
• Usage data: pages visited, games played, betting patterns, time spent on the platform, and preferences.

We collect this information primarily through your direct interactions (registration form, deposit and withdrawal requests, customer support chats) and automatically through cookies and analytics tools embedded in our website.

bd98 processes your personal data only for specific, legitimate purposes. These include:

• Account management: creating, verifying, and maintaining your bd98 account, including KYC compliance and age verification (21+ only).
• Transaction processing: securely handling জমা and উত্তোলন via bKash, Nagad, Rocket, and card channels.
• Customer support: diagnosing account issues, responding to queries, and resolving disputes efficiently.
• Platform improvement: analysing usage patterns to improve game performance, navigation, and the overall user experience on bd98.
• Fraud prevention and security: detecting suspicious activity, preventing unauthorised access, and maintaining a safe environment for all users.

bd98 does not sell, rent, or trade your personal data. We may share your information only in limited circumstances:

• Service providers: trusted third-party partners who assist with payment processing (e.g., bKash, Nagad), identity verification, and platform infrastructure — all bound by strict confidentiality agreements.
• Legal obligations: when required by applicable law, regulation, court order, or governmental authority, we may disclose necessary information.
• Business transfers: in the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction, with continued protection under equivalent terms.

In all cases, we require that any party receiving your data implements appropriate technical and organisational measures to keep it secure and to use it only for the specified purpose.

All financial transactions on bd98 — including জমা and উত্তোলন via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card networks — are processed through encrypted, secure payment gateways. We do not store full card numbers, CVV codes, or mobile banking PINs on our servers at any point. Payment data is tokenised and handled in compliance with applicable security standards.

Transaction records are retained for a minimum period as required for financial reconciliation and compliance purposes. If you have concerns about a specific transaction, please contact our support team directly. We will investigate and respond within 48 hours.

bd98 uses cookies and similar tracking technologies (such as local storage tokens and session identifiers) to deliver and improve the platform experience. Cookies serve essential functions — keeping you logged in, remembering your game preferences, and enabling smooth navigation. We also use analytical cookies to understand how users interact with the site, so we can make it better.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain essential cookies may affect the functionality of the bd98 platform, such as maintaining your login session or loading games. We do not use tracking technologies to build profiles for sale to third parties.

We retain personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations. For active accounts, data is retained throughout the duration of your membership. For closed or inactive accounts, we may retain certain data (such as transaction records and identity verification documents) for a minimum period as required by financial compliance standards.

Once the retention period expires and there is no legal basis for continued storage, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

bd98 respects your rights in relation to the personal data we hold about you. Depending on applicable laws, you may be entitled to:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: ask us to correct any inaccurate or incomplete personal data without undue delay.
• Right to erasure: request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to restriction: request that we limit how we process your data in certain circumstances (e.g., while a dispute is under investigation).
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the legality of prior processing.

To exercise any of these rights, please contact our support team by email at [email protected]. We will respond to all valid requests within a reasonable timeframe, typically within 30 days.

bd98 employs a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption across all data transmissions, secure server infrastructure with regular security audits, role-based access controls ensuring only authorised staff access sensitive data, and two-factor authentication (2FA) options for user accounts.

While we work hard to maintain these protections, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, bd98 will notify affected users promptly and take all necessary remediation steps. We encourage users to use strong, unique passwords and to enable any available account security features.

bd98 is strictly an 18+ platform, and our KYC process requires proof that users are aged 21 or above in compliance with our responsible gaming policy. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a minor has submitted personal data to bd98, we will take immediate steps to delete that information and close the associated account. Parents and guardians in Bangladesh are encouraged to use browser-level parental controls to prevent minors from accessing online betting platforms.

bd98 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email or a prominent notice on the platform prior to the changes taking effect. The updated policy will carry a revised "Last Updated" date at the top of this page.

Your continued use of bd98 after any such update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you must discontinue use of the platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd98 handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

You can reach us at: [email protected]